Contact information

Contact Us

We’d love to hear from you! Whether you have a question about an order, want to inquire about a custom piece, or just want to say hello, feel free to reach out using any of the options below.

Get in Touch

  • Email: contact@rubyfeathers.com

  • Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (CET)

  • Response Time: We aim to respond to all inquiries within 24–48 business hours.

Custom & Made-to-Order Inquiries

Interested in a custom crown, wand, or bespoke jewelry piece? Please include the following details in your message:

  • Desired design concept or colors

  • Deadline/date needed (if applicable)

  • Any specific materials or elements you'd like included

Connect & Follow Us

Stay connected and see behind-the-scenes creations, new releases, and design process videos: